Views: 0 Author: Site Editor Publish Time: 2025-08-01 Origin: Site
When the inquiry from Saudi Arabia popped up on the independent website's backend, the team members smiled at each other.
This email, marked with the Middle Eastern time zone, kicked off a negotiation between the factory and the Saudi client: seeking cooperation based on cultural resonance.
The "Common language" between the first meeting and professionalism
First Inquiry
When inquiries from Saudi Arabian customers appear in the backend of our independent website, it gives us a feeling far more than just a message - it's more like a bridge leading to the Middle East market.
First factory visit
The customer was looking for a suitable supplier in China and saw our independent website online. After making contact, they came to visit the factory that very evening. A cross-border trade negotiation has quietly begun. I still remember our first meeting. One client was wearing a white shirt and the other was wearing a blue top.
A small victory
After taking a short break, the customer said they wanted to go to the sample room to see the products. After seeing the products, the customer didn't rush to talk about tAs the discussion lasted for a long time, it was already very late when it ended. The manager also insisted on personally driving the client to the hotel.he price but raised three questions: What is your minimum order quantity, how many layers of cartons are used for packaging, and the corresponding time for after-sales service. We realized that the partner we were dealing with was one who valued substance. We introduced the product details of the A12 outdoor folding storage box to the customer in detail. Our carton is also a 5-layer thickened carton, and the product has no odor. Every product detail and every product data point has become a professional "common language". After the initial understanding of the product details, the two customers nodded approvingly on their faces, which was like a small victory for us.
In-depth discussion: Confirm product details
In addition to ordering the outdoor folding storage boxes from our factory, the customer also needs us to help purchase four other products from outside. The next morning, we promptly started a discussion with the client to confirm the details of the purchased products. Fortunately, the product details were confirmed and the corresponding supplier was contacted within three days. After that, the customer visited the factory three times. The first time was to discuss the details of the boxes in our factory. The second time was a discussion on the details of the purchased products. The third time is to confirm all the small details of the product. During the conversation, there was one sentence from the client that left a deep impression on me: "A business without a plan is very likely to fail." For this business in Saudi Arabia, the client themselves have their own ideas, and we respect every client and provide excellent service every time. Committed to long-term cooperation with every customer.
Sample: Each sample carries trust
During the sample preparation stage, we carry the trust of our customers. We are not only responsible for the quality of our own factory's outdoor folding storage boxes, but also need to communicate well with the external suppliers about the customers' demands. After visiting the factory, the client returned to Saudi Arabia. During the communication to confirm the details of the samples, due to the time difference, it was usually done in the evening. The private seal of the box has actually been discussed for a long time. Although these back-and-forth interactions are small, they are gradually building up something more important: trust, step by step, and steady accumulation.