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CUSTOMER SERVICE

At our company, we pride ourselves on delivering top-quality daily household plastic products and outstanding customer service throughout every stage of your experience. Our dedicated team ensures that your needs are met with professionalism and care, from your initial inquiry to long-term satisfaction.

Pre-Sales Service

In-Depth Product Consultation:

We provide detailed information and expert guidance on our product range, helping you identify the ideal solutions for your specific needs.

Customization and OEM Services:

We offer flexible customization options and OEM services to meet your unique requirements.

Our Customization Process Includes

Needs Assessment:

We begin with a thorough understanding of your needs, including design, material preferences, and functionality.

Design Collaboration:

Our design team works closely with you to create product prototypes, ensuring that all specifications align with your expectations.

Sample Approval:

Once the design is finalized, we create a prototype for your review and approval.

Production Planning:

Upon approval, we proceed with mass production, adhering to strict quality control standards.

Sales Service

Seamless Order Management:

We ensure a smooth and efficient ordering process, maintaining clear and consistent communication throughout.
Transparent Production Updates: We keep you informed with regular updates on the status of your order, providing peace of mind and allowing for any necessary adjustments.

Stringent Quality Control:

Our commitment to quality is unwavering. Each product undergoes rigorous inspection to ensure it meets our high standards before shipment.

After-Sales Service

Ongoing Product Support:

Our relationship with you doesn’t end after the sale. We are always available to address any questions or concerns you may have regarding our products.

Customization Follow-Up:

We follow up on customized orders to ensure that the products meet your expectations and address any feedback you may have.

Continuous Improvement:

Your feedback is invaluable to us. We actively seek your input to enhance our products and services, ensuring we continue to meet your evolving needs.

The main products cover home storage, bucket basin, baby products, leisure seats and other major series.

QUICK LINKS

PRODUCT CATEGORY

CONTACT US

WhatsApp: +8615113779445

Tel: +86-151-1377-9445

E-mail: eddie@xingliyaplastic.com

Add: Jieyang High-tech Zone, south of No. 10 street, east of No. 17 street